Medical & Scientific Device

Bozeman, MT (October 1, 2007) — RightNow Technologies (NASDAQ: RNOW) today announced it has been named a Fall 2007 "Recognized Innovator" by the Service & Support Professionals Association (SSPA). RightNow, honored for Innovation in Globalization, was showcased at the SSPA Services Leadership Conference today in New Orleans. Winners were selected by a panel of judges, including industry experts, SSPA members, and SSPA vice president of research John Ragsdale. For more information, go to: http://www.rightnow.com/goglobal

"Customer expectations and product complexity continue to rise and only by embracing innovation can companies deliver breakthrough customer success. RightNow embodies this spirit by delivering a truly unique and differentiated offering in service and support technology," said Ragsdale. RightNow's on demand solution for customer service, sales, marketing and feedback, earned the award because it enables companies to successfully support global customers, regardless of location, time zone, or language.

Solution combines planning and financial consolidation with analysis and reporting –

BURLINGTON, Mass., Dec. 18, 2006— Cognos (Nasdaq: COGN; TSX: CSN), the world leader in Business Intelligence and performance management solutions, today announced that MAQUET GmbH & Co. KG has deployed a performance management solution for improved sales planning. With the Cognos solution, the international medical Technology provider is updating the Technology foundation for its Medical Systems business and is optimizing its production processes. Shorter planning cycles coupled with ongoing, detailed evaluation of all Relevant data will ensure a competitive edge for MAQUET, allowing it to further extend its position as the quality leader.